Start of Content

GED Test Verify FAQs

Expand All

If you have lost your password, please click on the "Forgot Your Password?" link that is on the home page in the login box. Or you can recover your password right now.

If you need to change your password or any of your account provide follow these steps:

  • Login
  • Click on the Manage Account link in the top navigation bar
  • To change your password, click on the "Update Password" link that is at the top of the form
  • Use the form provided to update any information that has changed – be sure to click the Update Account button when you have changed what you need to.

Your email address acts as your username and is unique in the GED® Test Verify system. Once you create an account you have 24 hours to accept the verification email that is sent to you. During that 24 hour period, no one (including you) can create another account with that email address. The system clears out unverified account usernames every night, so please wait at least 24 hours to try creating an account with the same email address again.

It is possible that if you have not received your email confirmation that you may have entered your email address incorrectly or that it has gone into your Junk Mail folder. Try the following:

  • Check your Junk Mail folder to make sure it didn’t go there
  • Try to create another account. If you are unable to because you receive a message that the says that the email is already in use, then you will need to wait 24 hours to try again. Each night the system clears out all account verifications that have not been accepted within the last 24 hours, making the email address usernames available for use again.

Once you have requested a transcript, the information is sent to the NW GED® Service Center for processing. Transcript requests are processed within 2-3 days of their being received. After the transcript has been sent, the date it was sent will be displayed in your Transcript Request History.

To view your Transcript Request History:

  • Log in
  • Click on the "My Transcript History" link in the top navigation bar.
  • You will see a table containing a record of each transcript request you have made. The date each is sent will appear in the "Date Transcript Sent" column for each requested transcript. If the column is blank, it means it has not been sent yet. If it was sent, but there was a problem, for instance it came back in the mail, the problem will be described in the Notes column.
  • Double check that it was sent to correct address, by clicking on the hyperlink in the "Sent to…" column

You can confirm what address your request went to looking in your Transcript Request History.

To view your Transcript Request History:

  • Log in
  • Click on the "My Transcript History" link in the top navigation bar. You will see a table containing a record of each transcript request you have made.
  • Click on the link in the “Sent to…” column to see the address that the transcript was sent to.
  • If this address is wrong, simply click on the "Request another official transcript" link provided and request a new transcript.

No, ordering transcripts is free.

Transcripts can be mailed to anyone by inputting their address in the transcript request form.

GED® is a registered trademark of the American Council on Education (ACE) and administered exclusively by GED Testing Service LLC under license.
This material is not endorsed or approved by ACE or GED Testing Service.


Printed from GEDVerify.Org on 12/15/2017 09:52:43